ChrispyScents Privacy Policy

Last Updated: September 16, 2026

This Privacy Policy explains how ChrispyScents (“ChrispyScents,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, create an account, purchase products, or contact us.

ChrispyScents is a fragrance reselling business located in California, United States, and ships products within the United States.

Website: $chrispyscents.com$

Email: Chrispyscent@gmail.com

1. Information We Collect

ChrispyScents operates through WordPress and WooCommerce. Depending on the features you use, we may collect the following information.

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number, if provided
• Billing address
• Shipping address
• Account login information
• Customer service communications

Order and Payment Information

When you make a purchase, we may collect:

• Products purchased
• Order history
• Order number
• Billing and shipping information
• Transaction details
• Payment status

Payments may be processed through Stripe and other payment providers available on our website.

ChrispyScents does not intend to store complete payment card numbers. Payment card information is handled by the applicable payment processor according to its privacy and security practices.

Website and Analytics Information

We may collect information about how visitors use our website through cookies, analytics tools, and similar technologies, including:

• IP address
• Browser and device information
• Pages visited
• Website interactions
• Referring website information
• Approximate usage and performance data

The exact information collected depends on the analytics and tracking services installed on our website.

2. How We Collect Information

We may collect information through:

• WordPress and WooCommerce checkout forms
• Customer account registration
• Order forms
• Customer service emails
• Cookies and analytics tools
• Payment processors
• Shipping providers
• Information you voluntarily provide

3. How We Use Your Information

ChrispyScents may use your personal information to:

1. Process and fulfill your orders.
2. Ship products to the address you provide.
3. Manage customer accounts.
4. Process payments through authorized payment providers.
5. Send order confirmations and shipping updates.
6. Respond to customer service inquiries.
7. Prevent fraudulent or unauthorized transactions.
8. Maintain, secure, and improve our website.
9. Analyze website performance and customer interactions.
10. Send promotional emails when permitted by law and consistent with your preferences.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

4. How We Share Your Information

ChrispyScents does not sell or share personal information for cross-context behavioral advertising, based on our current stated business practices.

However, we may disclose personal information to service providers that help us operate our business.
Service Provider

Purpose

Stripe and other payment processors

Processing payments and transactions

WooCommerce / WordPress service providers

Website and ecommerce functionality

Shipping carriers

Delivering customer orders

Email service providers

Customer service and marketing emails

Analytics providers

Measuring website usage and performance

Security and fraud prevention providers

Protecting our website and transactions

These providers may process information on our behalf or as otherwise described in their own privacy policies.

We may also disclose information when required by law, to respond to legal requests, or to protect our rights, customers, and business.

Important: Sharing information with payment processors, shipping carriers, or service providers to fulfill an order is different from selling personal information for advertising purposes.

5. Cookies and Analytics

Our website uses analytics and tracking technologies to help us understand how visitors interact with ChrispyScents.

These technologies may include cookies and similar tools that collect information about website visits, browsing behavior, and performance.

We may use this information to:

• Monitor website performance.
• Understand visitor behavior.
• Improve website functionality.
• Identify technical problems.
• Evaluate marketing performance.

You may be able to control cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Website owner action: Review your installed WordPress plugins and analytics settings before publishing. Add the names of the actual tools used, such as Google Analytics or another provider, along with the relevant disclosures.

6. Marketing Emails

ChrispyScents may send promotional emails to customers and subscribers who have opted in, where required.

Marketing emails may include:

• New fragrance arrivals
• Promotions and discounts
• Product announcements
• Business updates
• Other fragrance-related marketing communications

You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email or by contacting us at Chrispyscent@gmail.com.

We may continue sending essential transactional messages, such as order confirmations and shipping updates, when necessary to fulfill your order.

We will comply with applicable email marketing laws, including applicable opt-out requirements.

7. Customer Accounts

Customers may create accounts on the ChrispyScents website.

Account information may be used to:

• Manage orders.
• View order history.
• Save account details.
• Support customer service.
• Maintain website security.

You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been accessed without authorization.

You may contact us to request assistance with your account or personal information, subject to applicable legal requirements.

8. Payment Processing

ChrispyScents uses Stripe and may use additional payment providers to process purchases.

When you make a payment, information may be transmitted to the applicable payment provider for payment authorization, fraud prevention, and transaction processing.

Payment providers may collect and process information according to their own privacy policies.

ChrispyScents does not control the privacy practices of independent third-party payment providers.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders.
• Maintain customer accounts.
• Provide customer support.
• Maintain business and transaction records.
• Resolve disputes.
• Prevent fraud.
• Comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

ChrispyScents takes reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our website may rely on security protections provided by WordPress, WooCommerce, hosting providers, payment processors, and other service providers.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security of personal information.

11. California Privacy Rights

ChrispyScents is located in California. California privacy laws, including the California Consumer Privacy Act (CCPA), may apply depending on our business’s size, revenue, and other legal criteria.

If ChrispyScents is subject to the CCPA, eligible California residents may have rights concerning their personal information, including the right to know, delete, correct, and opt out of certain sales or sharing activities. The availability of these rights and applicable exemptions depend on the law and the business’s circumstances.

California Attorney General’s Office

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Right to Know

You may have the right to request information about the personal information we collect, use, or disclose, subject to applicable legal exceptions.

Right to Delete

You may have the right to request deletion of personal information we have collected from you, subject to legal exceptions.

For example, certain information may need to be retained to complete transactions, comply with legal obligations, or prevent fraud.

Right to Correct

You may have the right to request correction of inaccurate personal information maintained by ChrispyScents.

Right to Opt Out

If our practices constitute a sale or sharing of personal information under applicable California law, qualifying consumers may have the right to opt out.

Our stated policy is not to sell or share personal information for cross-context behavioral advertising.

Right to Non-Discrimination

You have the right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

For additional information about California privacy rights, visit the California Attorney General’s official privacy resources. California Consumer Privacy Act (CCPA) 

12. How to Submit a Privacy Request

To submit a privacy request or ask a question about your personal information, contact:

Email: Chrispyscent@gmail.com

Please include:

• Your name
• Email address associated with your account or request
• Description of your request
• Any information reasonably necessary to help us identify and process your request

We may need to verify your identity before completing certain requests.

Where applicable, we will respond within the timeframes required by law. Under the CCPA, covered businesses generally have 45 days to respond to a verifiable consumer request, subject to permitted extensions.

California Attorney General’s Office

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13. Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to ChrispyScents, please contact us at Chrispyscent@gmail.com.

We will take appropriate steps to address the situation as required by applicable law.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including:

• Stripe
• Shipping carriers
• Analytics providers
• Email providers
• WordPress and WooCommerce services

ChrispyScents is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party providers before using their services.

15. Changes to This Privacy Policy

ChrispyScents may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this policy.

We encourage customers to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or how ChrispyScents handles personal information, please contact us.

ChrispyScents

California, United States

United States shipping